FAQs

To purchase products or services from BuyMax, you need to provide accurate and up-to-date information, including personal details, credit card information, and other payment details. By placing an order with us, you confirm that all the information provided by you is correct, complete, and current and that you have authorization to use the payment methods shared with us.

Yes, we too offer customized products. However, to learn more or confirm your requirements, you need to reach out to our support team at support@buymax.me

If you have a complaint, you can simply contact our customer support team at +971 551059550

for quick assistance or email us at support@buymax.me

Yes, simply visit our store to view the product you’re looking to see before making a purchase.

Yes, you can cancel your order. All you need to do is: give us a call, explain your reason, and our team will do their best to assist you.

Yes, all our products come with 1-Yr Warranty, which covers manufacturing defects in materials and workmanship. Check Warranty Policy on footer for complete warranty details or contact our customer support team.

Typically, Orders within the UAE are delivered within 24 hours. Order Cut-off time is 1pm for next day delivery. Kindly chat/ talk to agents to prioritise your delivery. Once your order has been dispatched, you will receive a tracking number to monitor the delivery progress.

Yes, all our products come with 1-Yr Warranty, which covers manufacturing defects in materials and workmanship. Check Warranty Policy on footer for complete warranty details or contact our customer support team.

At BuyMax, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return within 15 days of delivery, provided the item is in its original condition and packaging. To initiate a return, please contact our customer service team.

We accept a wide range of payment methods to ensure a convenient shopping experience. You can pay using major credit and debit cards (Visa, MasterCard). All transactions are secured, and your payment information is encrypted for your protection.

If you have any questions or need assistance, feel free to reach out to us via email at support@buymax.me or call us at +971 551059550 or chat with us. We’re here to help!